In order to be a successful tourism operator, it is important to acknowledge that no business can ‘stand still’. There is a requirement to gain further industry knowledge, forge strong local and regional networks with your fellow operators and be actively involved in the industry in which you operate. These practices will not only positively affect the people within your business, but the business’ operation as a whole.
When completing your annual accreditation requirements ATAP asks you to list the continuous improvement achievements of your business in the last 12 months, as well as plans for the next 12 months. This is an important component of accreditation as accredited businesses should be dedicated to the continuous improvement its staff, business systems and processes, strategies and goals.
We have put below some key areas that can assist you in completing this section of your annual accreditation requirements.
- Marketing Achievements
- Environmental Sustainability
- Professional Development and training (self/staff)
- Industry Involvement
- Update of goals and strategies
- Entering Recognition and Rewards Programs
- Review of policies and processes
Remember, whilst upgrading your facilities is important, we are looking for more than continuous improvement achievements to your businesses façade. ATAP focuses on the business operating systems in place and the items you list as part of your continuous improvement should reflect this.